Lance Hall

Lance Hall
Comfort Advisor
6 Reviews
“Lance came to evaluate what specifications were needed for my HVAC system and what my options could be for replacements. He clearly explained what sizes and features would be needed for my size house, as well as what some enhanced options could be and the availability of energy efficiency rebates from my electricity provider that could help with costs. I received copies of features and prices for all my options. He helped me understand all these elements so that I could make the best decision for now and for future longevity of my HVAC home system. He was pleasant and made the technical info. easier to understand—without high pressure sales tactics. I appreciated that approach.”
“From initial visit by Lance Hall, to installation by Michael Borsch and Clayton Kirkland, and follow up from Jarron Hadaway, all contact I experienced with the installation of my new unit has been outstanding. I might point out that after the initial installation on that day, a hiccup developed with the unit and I contacted Goode at 5 minutes to 5:00pm. They had a technician here within 20 minutes and he found the issue immediately. This morning, I received a phone call from Goode checking to make sure all was well with the new unit. Great customer service all the way around.”
“I can’t say enough great things about my experience with Goode Bros.! Our 23 year old outside unit stopped working and the technician discovered it could not be saved. Lance came out the next morning and explained all my options and answered all my questions. We decided to replace both the outside and inside units with an energy efficient unit. I had just had surgery and needed the AC to work as soon as possible. Lance made sure to locate the unit I needed and my installation was set for 8 am the next day. Mason and Tony were here on time and worked diligently all day to have us up and running. They were so professional and friendly and did an amazing job. Mason even helped me set up the app for the thermostat and taught us how to use everything. Anthony came by the next week to make sure everything was working right and to see if I had questions. Briana and Paige in the office kept in touch through the process, and Lance even checked back in to see if we were pleased with the work. I could not have asked for a better experience. If you need service or a new AC, do not hesitate to call Goode Bros! They are honest, hard working and will take the best care of you and your needs. Thanks to all of you for all you did for us!”
“Lance was very nice and finished the maintenance check timely.”
“Would 100% recommend Goode Bros for any of your hvac issues. From start to finish Lance kept us up to speed on the process from their end and when the day of installation arrived, it was totally seamless. Everyone that we dealt with from the first lady that answered the phone to the techs doing the instillation were professional and courteous.”
“Lance is a great professional to do business and sales with. He is very conscious of the needs of the customer.”